When your front-of-house team is overwhelmed, short-staffed, on lunch breaks, or tied up with in-practice patients, it's easy for inbound calls to go unanswered.
But for prospective patients – especially those considering high-value treatments – that single missed call could mean they go elsewhere.
Our Call Answering service ensures that never happens. Whether it’s handling overflow during peak hours or managing all of your inbound calls full-time, our agents use your treatment-specific scripts and branding guidelines to deliver a seamless, professional experience—every time the phone rings.
These aren't generic receptionists – they're sales-focused dental professionals who understand the nuances of patient enquiries, treatment timelines, and what it takes to turn interest into action. Every call is answered promptly, handled with care, and tracked for quality and performance.